Get in Touch With Us
Got a question about something you've read on this site, spotted an error, or want to suggest a casino we should take a look at? Here's how to reach us, what we can help with, and what to expect once you've sent that message.
How to Get in Touch
Email is the best way to reach our editorial team. Write to us at [email protected] and a member of the team will get back to you personally — we don't rely on automated replies to do the work for us.
If you can, include a short note on what your message is about. It helps us route your query to the right person and get a proper answer back to you sooner rather than later.
What We Can Help With
- Questions about our reviews — If you'd like more detail on how a particular brand from our trusted non-Gamstop casinos guide was assessed, or what a specific bonus term actually means, ask us directly.
- Corrections — Welcome offers, wagering terms and free spin allowances change often. If you've noticed something on the site that looks out of date, we want to know so we can check it.
- Content suggestions — Interested in a particular payment method, game type, or a casino you think deserves a closer look? Send us your suggestion.
- Site or partnership enquiries — If you represent a casino brand or a payment provider and would like to introduce yourselves, please explain who you are and what you'd like to discuss.
- Support and self-exclusion queries — If you or someone close to you wants information on managing gambling, tell us in your message and we'll point you towards appropriate resources.
Why Reader Feedback Matters Here
This site exists to help readers in the UK compare casinos not on Gamstop — sites operating outside the self-exclusion scheme, typically licensed in jurisdictions such as Curaçao rather than by the UK Gambling Commission. Because these operators sit outside UKGC oversight, the details we publish — bonus percentages, spin counts, wagering requirements, payment options — depend on us keeping close tabs on what each brand actually offers. Reader tips are a genuine part of that process. If something has changed, or if your own experience with a listed brand doesn't match what we've written, tell us.
We also want to hear from readers who simply found the comparisons useful, or who think we've missed something obvious in how we rank sites. Both kinds of feedback shape what we cover next.
What Happens After You Message Us
Every email is read by a real person on our team, not a bot. Most messages get a first reply within two working days, though it can take a little longer if we're mid-way through updating our rankings or checking a bonus term with an operator. We'll always follow up, even if the answer is simply "we're still looking into it."
Before You Write In
A few quick checks can save you time:
- If your question is about a specific casino's welcome offer, note the brand name and the offer as advertised — this helps us verify quickly.
- If you're asking about payment methods or withdrawal timings, let us know which casino and which method, since terms vary between operators.
- If your enquiry is about self-exclusion or responsible gambling support, feel free to say as much or as little as you're comfortable with — we'll respond with information, not judgement.
Whatever brought you to this page, thanks for taking the time to reach out. We keep this site useful by listening to the people who actually read it, and that means you.